Privacy Policy

Effective August 7, 2026

Giddens Systems LLC ("Giddens Systems," "we," "us") operates giddens.systems. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

Information you give us. When you submit a form, book a call, or contact us, we collect your name, business name, email address, phone number, and anything you tell us about your business.

Information collected automatically. When you visit our site we may collect your IP address, browser type, device type, pages viewed, and referring website. We use this to understand how the site is used and to improve it.

How we use your information

• To respond to your inquiry and provide the services you request
• To schedule and confirm appointments
• To send service-related messages about work we are performing for you
• To send marketing communications, where you have consented
• To improve our website and services
• To comply with legal obligations

SMS and text messaging

If you provide your mobile number and check the consent box on our contact form, you agree to receive text messages from Giddens Systems relating to your inquiry, appointments, and services.

• Message frequency varies
• Message and data rates may apply
• Reply STOP at any time to opt out
• Reply HELP for assistance, or contact us at grant@giddens.systems
• Carriers are not liable for delayed or undelivered messages
• Consent to receive text messages is not a condition of any purchase

No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party except subprocessors acting on our behalf to deliver the messages you requested.

How we share information

We do not sell your personal information. We share it only with:

• Service providers who help us operate — hosting, CRM, email, and messaging platforms — who may only use it to provide services to us
• Legal authorities, where required by law or to protect our rights

Data security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include encryption of data in transit using industry-standard TLS, access controls limiting who within our organization can view your information, and vetting the third-party service providers who process data on our behalf.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a data breach affecting your personal information, we will notify you and any relevant authorities as required by applicable law.

You can request deletion of your information at any time by emailing grant@giddens.systems.

Data retention

We keep your information for as long as needed to provide services and meet legal obligations. You may request deletion at any time by emailing grant@giddens.systems.

Your choices

• Email: unsubscribe using the link in any marketing email
• Text messages: reply STOP to any message
• Access, correction, or deletion:email grant@giddens.systems

Cookies

We use cookies and similar technologies to operate the site and understand usage. Most browsers let you refuse cookies; some site features may not work if you do.

Children

Our services are for businesses. We do not knowingly collect information from anyone under 18.

Changes

We may update this policy. Material changes will be posted here with a revised effective date.

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